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These terms and conditions apply to all individuals participating in a class, workshop or course with us.


This website is owned and operated by Wix. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the opportunity to book ceramic classes, courses, and workshops with us, as well as secondary services like kiln hirings and use of the studio for corporate events. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms. 


We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.


These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United Kingdom, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in [Name of the city of the courts]. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.




When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.


The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.



Bookings and Cancellations 


Cancellations up to a week before the start date of the class, workshop or course will be refunded in full. Exchanges will also be provided at the studios discretion.

Cancellations within the week before the class or course starts will not be refunded. Exchanges may be provided at the studios discretion. 


The studio reserves the right to cancel a class or course up to a day before it starts for whatever reason. This may be because the number or participants has not reached the threshold to make it financially viable to run. In which case individuals will be offered a refund or exchange of their total payments towards the course. 


We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.




Cernamic studio shall not be held responsible for any lost or stolen items on its premises or within the V22 studio complex.



Health and safety 


Cernamic are not liable for any injuries that take place within the studio premises.

Members, students, and drop ins use the studio at their own risk with awareness to the inherent hazards of a studio environment which include but are not limited to use of sharp tools and sharp edges, exposure to toxic materials, the dangers of using materials and equipment at high temperatures, and the risks associated with breathing silica dust.


The studio is not liable to any sickness caused by use of work produced in the studio. This includes eating or drinking out of vessels produced by the studio. 


Student or Members Work


Work produced by students- if work is damaged the student is not entitled to a refund however the studio may offer one at the studios’ discretion. If student work is unable to be found for any reason including the work exploding in the kiln the student is not entitled to a refund however the studio may offer one at their discretion. 


Upon accepting delivery, you acknowledge the potential occurrence of accidents, such as breakage, delivery failure, or loss during transit. Although we take utmost care in packaging to prevent such incidents, unforeseen accidents can still transpire. Kindly be informed that we utilize Royal Mail for delivery services, and we hereby state that we cannot be held liable for any lost items.


Privacy Information 

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Nam Tran. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.




You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.


We aim to respond to emails within 4 days of their dispatch however the small number of staff means this is not entirely possible all of the time. We ask that you have patience when waiting for a reply to us. 

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