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Cancellation Policy
Cancellations must be made in writing by email or text. You may cancel your course within 7 working days of purchase and receipt of confirmation email. If your course starts sooner than that, please get in touch as soon as possible (nam@cernamic.com).
Cancellations within 7 days of the course start date will be charged 50% of the course fee. In the instance of non-attendance for the duration of a course, the full fee of said course will still be payable.
Exchanges can be made within 7 days at our discretion. Of course, there are emergencies and unforeseen circumstances that will impact your attendance so our team will work with you to negotiate or rearrange the date.
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