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         Cancellation Policy         

Cancellations must be made in writing by email or text. You may cancel your course within 7 working days of purchase and receipt of confirmation email. If your course starts sooner than that, please get in touch as soon as possible (nam@cernamic.com).

 

Unfortunately regardless of circumstance for cancellations or exchanges 7 of fewer days from the start of the class we can only offer half price off your next rescheduling.

Cancellations within 7 days of the course start date will be charged 50% of the course fee. In the instance of non-attendance for the duration of a course, the full fee of said course will still be payable.

We reserve the right to cancel any class up to an hour before the start due to low turnout or external circumstances out of our control. However we do endeavour to give customers as much notice as possible before cancelling a class.

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